Shipping Policy

At Emulate LLC, we are committed to providing you with a seamless and reliable shopping experience. Here’s what you need to know about our shipping policy:

Shipping Locations:

  • We currently ship to various locations within the United States and internationally. To confirm if we ship to your region, please visit our shipping calculator at checkout or contact our support team.

Processing Time:

  • Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or sales, processing may take an additional 1-2 days.

Shipping Time:

  • Domestic orders usually arrive within 5-7 business days from the date of shipment.
  • International shipping times vary by destination and can take between 7-12 business days, depending on local customs procedures and shipping options.

Shipping Methods:

  • We partner with trusted carriers such as UPS, FedEx, DHL, and USPS to ensure safe and timely delivery of your order.
  • Expedited shipping options are available at checkout for faster delivery.

Shipping Costs:

  • Standard shipping is free for all orders.
  • International shipping fees are calculated based on the weight of the order and the delivery destination.

Tracking Information:

  • Once your order has shipped, you will receive an email with a tracking number to monitor your package’s progress. You can also track your shipment through our website using the provided tracking link.

Order Issues:

  • If your package is delayed, lost, or damaged during transit, please contact our support team at support@emulate-llc.com for assistance. We will work with the carrier to resolve the issue as quickly as possible.

Customs and Duties:

  • For international orders, customs duties and taxes may be applied by the destination country. These charges are the responsibility of the customer.

Returns and Exchanges:

 

If you have any questions or concerns regarding your shipment, please contact us at support@emulate-llc.com. We’re here to ensure you have the best shopping experience possible!